Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. We will collect and use any or part of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfilment of those purposes.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date. We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We will make readily available to customers information about our policies and practices relating to the management of personal information. We will not share, sell, rent, or otherwise disclose your personal information to anyone, for any reason other than as required by law through subpoena or court order, or to assist in criminal justice proceedings
2. Why We Collect Data
GeVolution World Limited (Parent Company) is a American and United Kingdom based registered company, however we feel that we still need to comply to the EU General Data Protection Regulation (GDPR) which comes into force on 25/May/2018, We care about your privacy and aim to minimize the amount of information we keep about you. However, we can’t provide services that require information without storing some information.
3. What We Collect
Registered member :- As a registered member to our website, GeVolution collects such data as your IP address, registered email address and avatar name if something happens to your account we will not be able to offer support or investigate if anything should happen. In addition, we can not comply with laws that regulate the storage of some types of information. Account passwords are encrypted on our system we can not view or change your original password.
Transactions :- We collect information about all the transactions you are involved in both inworld using GV$ and online via PayPal or Stripe, What the payment is for (a region or a currency exchange) and the identity of the PayPal account owners that are involved in a transaction. If you use a debit or credit card to pay for your region or currency purchase in PayPal or Stripe we do not collect nor can see this information, that is handled by they retrospective websites.
4. Email Op-in
Email Opt-in is completed upon registration, you can choose to receive offline messages or not, you can also change this setting at any time by logging into you avatar account and selecting “My Account” from the menu.
Those that purchase from our online store still have to give your personal details, your personal details will be kept for a maximum of 6 months after the last order was placed (in line with PayPal and Stripe GDPR) in case of chargeback or fraudulent activity. Active region monthly payments are exempt where your details will be kept for 6 months after you cancel your region.
Invoices are still sent out via email only as a reminder that you have a due amount, this is NOT used as advertising or send you any unsolicited emails by having a active region you agree to receive a invoice reminder from our Zoho system, if you wish to deactivate this you will need to access your Zoho billing portal (system we use for invoices if you do not have Zoho billing access please request this and we will resend the activation link) and untick receive reminders in your settings.
6. Your Right To Be Forgotten
We keep some information about your account even after you delete it. We need this information for continued security to safeguard our grid, members and those that visit our grid against those that have broken our Terms of Service, then quickly erase all the traces that can help us identify them and keep the trouble makers away.
This retained information will be removed from our system 90 days after you delete your account.
Alternatively, this online guide contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.
Please be aware that restricting cookies may impact on the functionality of our website. If you wish to view your cookie code, just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.